Service Support

Technical Support

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Technical Support

Technical Support

Since the establishment of the company, we have attached great importance to after-sales service, and "customer-oriented" has become the credo in the heart of every Silver Star person. Under the guidance of the concept of "service as the core", from the manufacture of products to the delivery of customers, we always put the interests of customers in the first place, and carefully provide valuable products for every customer who orders. "Quality as the focus" makes every product from the factory pass strict quality inspection to ensure that every customer can buy with confidence and use with peace of mind.

In the sales of products, the interests of our customers are our first consideration, and our service pursues refinement, from pre-sales consultation and enthusiastic service to the promotion of products during the sale, we require fine in fine. Powerful design and development, manufacturing, irregular return visits, strict quality assurance and fast after-sales service, each link has been carefully arranged to solve a series of customer's worries.

Since the date of the customer's order, we will service through every link to ensure the interests of customers. So that every customer can have the feeling of being at home. Because of our strength, we are confident. In the wave of market reform, our company has always stood at the forefront of the industry, and the support of customers gives us confidence. The company has a municipal engineering technology research and development center, a chemical analysis laboratory, a central laboratory, a variety of testing and testing instruments and equipment. And the company has a professional and strong after-sales service team, which can reach each factory in China within 36 hours and find out the reason in a very short time to give users a satisfactory answer. In the future, our factory should actively introduce and promote new technologies, new techniques, new materials, improve product quality; quality management as the center, on the basis of full participation and ensure the operation, and constantly improve the quality system,; contract, keep the reputation, provide quality products and services, make friends all over the world, and seek enterprise development.